Terms and Conditions
Terms and Conditions for True North Travels
Welcome to True North Travels! We are delighted that you are considering us for your travel experiences across Canada. Before you embark on your journey with us, we kindly ask you to review our terms and conditions outlined below. These terms govern your use of our services and your interactions with our team.
1. Agreement to Terms
By booking a trip or utilizing any services offered by True North Travels, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Booking and Payment
To confirm your reservation, a deposit may be required at the time of booking. The remaining balance must be paid in accordance with the payment schedule provided during the booking process. All payments should be made in the currency specified by True North Travels.
3. Cancellations and Refunds
We understand that plans can change. If you need to cancel your trip, please notify us as soon as possible. Our cancellation policy outlines specific timeframes for refunds, which vary depending on the type of tour or service booked. We encourage you to review this policy before making a reservation.
4. Changes to Your Booking
If you wish to modify your booking, please contact us at least 20 days prior to your scheduled departure. While we will do our best to accommodate your requests, changes may be subject to availability and additional fees.
5. Traveler Responsibilities
As a traveler with True North Travels, you agree to respect local laws and customs during your trip. You are responsible for ensuring that you possess the necessary travel documents, including valid passports and visas. Additionally, you must inform us of any health or mobility issues that may affect your travel experience.
6. Limitation of Liability
True North Travels is committed to providing you with memorable travel experiences. However, we are not liable for any personal injury, loss, or damage incurred during your trip, including but not limited to acts of nature, government actions, or the actions of third parties.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
8. Changes to Terms
True North Travels reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our terms regularly to stay informed about any updates.
9. Governing Law
These terms and conditions are governed by the laws of Canada. Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts located in Canada.
10. Contact Us
If you have any questions regarding these terms and conditions or our services, please don’t hesitate to reach out. You can contact our customer service team at [email protected].
Thank you for choosing True North Travels! We look forward to providing you with an unforgettable Canadian adventure.